You can email us at moc.dlogiramnorffasnull@troppus or call us at 877-749-9948. While we don’t have dedicated phone support, we will respond to your message within one business day. If you reach our voicemail, please leave a message, and we’ll get back to you as soon as possible!
Here are a few frequently asked questions to get you started…
Do you ship internationally?
Yes! We ship worldwide. Just send us your list of selected items and the international address (feel free to use the form below). We will get back to you with shipping costs and delivery times. Upon your approval, we’ll get the order started!
How do I return or exchange?
Detailed instructions can be found on the back of your invoice. You can also find them here. As always, please reach out with any questions. We’re happy to walk you through the process.
How do I wash and care for my new linen?
All of our linens and curtains are handprinted six inches at a time. While our artisan products are unique and special, they are NOT high maintenance.
Most items can be machine washed separately in cold water with a gentle detergent, tumble dried on warm, and ironed using cotton settings. A few of our products need to be dry-cleaned – these are marked as such in the product description. We don’t recommend using bleach on any Saffron Marigold products. Following these simple steps allows you to enjoy the vibrant colors of our linens for many years!
Are your items sold individually or in pairs?
All items are sold individually, with the exception of our placemats and dinner napkins, which are sold as sets of six.
Do you offer discounts to first time buyers?
We are 100% committed to the fair trade movement—from our relationships with our artisans in India to the prices we offer our customers. We compensate our artisans for every piece they print and do not ask them for any volume discounts. We believe this preserves the patient integrity of the craft! With this, it is difficult for us to offer discounts beyond holiday sales and markdowns of discontinued prints.
